Cognus respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you engage with our Services.

Information We Collect

1. Personal Data: Includes name, email address, billing information, and other data you provide during registration or purchase.
2. Usage Data: Includes analytics data such as pages visited, videos watched, IP addresses, and device/browser information.
3. Cookies & Tracking: We use cookies or similar technologies to enhance user experience and gather analytics.

How We Use Your Information

1. Service Delivery: To provide access to purchased courses, manage your account, process payments, and communicate with you.
2. Improvements & Analytics: To optimize our platform’s functionality, assess usage patterns, and improve course content.
3. Marketing & Communications: We may send you promotional emails about new courses or special offers. You can opt out at any time.

How We Share Your Information

1. Third-Party Services: We may share data with payment processors, hosting providers, email service providers, or analytics platforms, strictly for legitimate business needs.
2. Legal Requirements: We may disclose personal information if required by law, subpoena, or legal process.

Data Retention & Security

1. Retention: We retain personal data for as long as necessary to fulfill our business obligations, comply with legal requirements, and provide Services.
2. Security Measures: We use industry-standard security protocols (e.g., SSL) and restricted access to protect personal data. However, no online transmission is 100% secure, and we cannot guarantee absolute data security.

International Transfers

1. If you access our Services from outside Canada, your information may be transferred to, stored, or processed in Canada or other jurisdictions with different data protection laws.

Your Rights

Depending on applicable law, you may have the right to:

1. Access, Update, or Delete your personal information.
2. Opt Out of certain data processing.
3. Withdraw Consent for marketing emails.

To exercise these rights, contact us at support@cognus.co.

Changes to This Privacy Policy

1. We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. You’ll find the most current policy posted on our site or Thinkific portal.